About the role
Availability WindowOur Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.
Customers are at the heart of everything we do.
It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
As a Shift Leader you’ll:
- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
You will be responsible for
- Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
- Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries
- Making sure the store is always clean, tidy, and well-presented
- Supporting managers to coordinate seasonal, community and charity events
- Contributing to a great team atmosphere, that’s inclusive of everyone
- Providing great customer service, by listening to our customers and putting them first in everything you do
- Keeping the team well-informed and up to speed on any communications, changes, or updates
- Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
- Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
- Following health and safety routines and procedures, and ensuring colleagues do the same
- Recognising and celebrating colleagues within the team who are providing great service
You will need
- To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
- To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
- To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
- To be comfortable taking the lead, and overseeing the store in the absence of your Manager
- To be a good decision maker, who’s flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
- To be motivating, so you can inspire your team to deliver beyond expectations
- To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
What’s in it for you
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them.
- There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
- We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
- It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues - because they’re what makes Tesco, Tesco
- Your voice matters, and we’ll always welcome and listen to your ideas and opinions
- We put your wellbeing first, and support is always available if you need it
- Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company
Our benefits include:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click here to read more about the benefits we have available for our colleagues
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme
About Disability Confident
Start Date: 27.03.2025
Telephone:
Contact person:
Company: Tesco
United Kingdom,
email Apply Now
HC-One Ltd in
Manchester
03.04.2025
About The RolePlease note: We have both Days and Night vacancies available, you will be require to work on an 8-8 shift, over a seven day rota.In your role as a Care Assistant at HC-One, you’ll value ...
Rebionics in
Manchester
03.04.2025
123 Recruitment and Training the UK leading Insolvency Recruitment specialist are working with a number of clients who are on the lookout for a number of experienced IVA Advisors looking to build a lo...
Morgan Hunt UK Ltd in
Manchester
03.04.2025
Floating Support WorkerCheshireTemporary £13.00 - £14.00 per hour Are you passionate about supporting people to maintain their housing and build a brighter future? We are looking for experienced Floa...
Co-op Group in
Manchester
03.04.2025
Data Business Analyst£42,000 to £47,000 plus great benefits (Work Level 6A)Manchester city centre (hybrid working)12-month fixed-term contract We're open to applications from people who may require fl...
Greater Manchester Mental Health NHS Foundation Trust in
Manchester
03.04.2025
A Vacancy at Greater Manchester Mental Health NHS Foundation Trust.This is an exciting opportunity for a band 6 Mental Health Nurse to join the South Manchester Early Intervention In Psychosis Team ...
Greater Manchester Mental Health NHS Foundation Trust in
Manchester
03.04.2025
Central Manchester Talking Therapies Service are currently seeking a CBT Therapist, to join our friendly and supportive team. We are looking for someone with CBT experience who is looking to deliver h...
Co-op Group in
Manchester
03.04.2025
Estate Planning Solicitor£32,000-£44,000 plus excellent benefits (Work level 6A)Full time, 37.5 hoursWe're now working in a hybrid way, with colleagues dividing their time between home and any of our ...
Co-op Group in
Manchester
03.04.2025
Will Writer £24,000 - £26,000 plus excellent benefits (Work Level 6B)Remote, UK wide - or on site at our offices if preferredWe're looking for will writers and experienced estate planning paralegals t...
Co-op Group in
Manchester
03.04.2025
Wills Case Supervision LawyerStarting from £32,000 plus excellent benefits and no billable targets (Work Level 6A). Flexible hours, part time minimum 22.5 hours or full time 37.5 hours availableRemote...
Co-op Group in
Manchester
03.04.2025
Legal Case Manager From £26,000 plus incentive scheme up to £2,500 after probation, with excellent benefits and progression opportunities (Work Level 6B)Monday-Friday, 37.5 hours Manchester, Stratford...
Co-op Group in
Manchester
03.04.2025
Will Writer £24,000 - £26,000 plus excellent benefits (Work Level 6B)Remote, UK wide - or on site at our offices if preferredWe're looking for will writers and experienced estate planning paralegals t...
Co-op Group in
Manchester
03.04.2025
Sales Advisor - Family Law£25,000 plus commission on sales and excellent benefits (Work level 6C)Hybrid working with 1 day a month in our Manchester office37.5 hours, Monday to Friday 9:30-18:00We are...
Co-op Group in
Manchester
03.04.2025
Technical Solutions Manager£55,000 to £65,000 plus great benefits (Work Level 5)Manchester City Centre (hybrid working) We're looking for a Technical Solutions Manager to join our wider Digital Techno...
Co-op Group in
Manchester
03.04.2025
Probate Solicitor£32,000-£65,000 dependant on experience (Work level 6A and Work level 5)Full time, 37.5 hours or part time hours availableWe're now working in a hybrid way, with colleagues dividing t...
The Cohens Group in
Manchester
03.04.2025
10639 - We are looking to recruit a Zero Hour Prescription Delivery Driver to work on a permanent contract at our 301 branch at St Gabriels Medical Centre, 4 Bishops Road, Prestwich, Manchester, M25 0...
Manchester University NHS Foundation Trust in
Manchester
03.04.2025
A Vacancy at Manchester University NHS Foundation Trust.This is an exciting opportunity for a Upper Gastrointestinal (UGI) Clinical Nurse Specialist position. As an Upper Gastrointestinal (UGI)/HP...
Manchester University NHS Foundation Trust in
Manchester
03.04.2025
Are you ready for a new challenge? If so, this is an ideal opportunity for you to join our small friendly team. We are looking for a part-time worker to join us as a Special feeds unit assistant (S...
Manchester University NHS Foundation Trust in
Manchester
03.04.2025
This is an exciting opportunity to join the well-established neuromuscular team at Royal Manchester Children's Hospital.We are a large tertiary service that covers the whole of Greater Manchester and ...
Manchester University NHS Foundation Trust in
Manchester
03.04.2025
The Urgent treatment Centre is seeking an enthusiastic Registered Nurse to join our nursing teamYou will be well supported with career progression and learning opportunities in both adult and paediat...
Manchester University NHS Foundation Trust in
Manchester
03.04.2025
Rotational Band 6 PhysiotherapistWe have an exciting opportunities for Rotational Band 6 Physiotherapists at our Wythenshawe site. We are looking for enthusiastic, forward thinking and dynamic physi...